Article about how outcomes measurement affects doctors in private practice - Independent Practitioner Today, May 2018
Featuring in May's Independent Practitioner Today, a specialist publication focussed on doctors working in private practice, Tim Williams looks at how digital outcomes measurement can help clinicians to better engage with their patients, essential not least as PHIN starts publishing clinician-level outcomes data from summer of 2018.
Click here to find out more.
Podcast discussion: The Use of Patient Reported Outcomes Measures (PROMs) in the United Kingdom - The Healthcare Policy Podcast, May 2018
Following a recent 'The Healthcare Blog' opinion piece (see below) co-authored with US-based healthcare policy consultant David Introcaso, Tim Williams discusses UK perspectives on the use of digital outcomes measurement, lessons learned and potential applicability to for US providers with David in his regular podcast, The Healthcare Policy Podcast.
Click here to listen to the podcast.
Revitalising the Sector with Outcomes Analytics - Health Markets, May 2018
Writing in this month's Laing Buisson Health Markets magazine for senior private sector management and investors, MCO CEO Tim Williams makes the case that the opportunity for outcomes measurement goes beyond simply complying with regulatory requirements, and has tangible clinical and commercial benefits.
Click here to read more.
PROMs - Progress Across The Pond, April 2018
Tim Williams and David Introcaso, a healthcare policy consultant based in Washington DC, co-authored a post for this prominent US health policy blog on the efforts that the Centres for Medicare and Medicaid Services (CMS) are making to introduce PROMs data collection and the relevance of recent progress in the UK.
Click here to find out more.
PROMs in Practise - International Clinical Trials journal, February 2018
MCO CEO, Dr Tim Williams has contributed an article on the current landscape for measurement of Patient Recorded Outcome Measures (PROMs) in the UK public and private sector and internationally, including the benefits of digital platforms such as My Clinical Outcomes, for the International Clinical Trials journal.
Click here to read the article - (pp. 40-43).
MCO finalists in HealthInvestor Awards 2018, February 2018
MCO have once again been named as finalists in the HealthInvestor 2018 awards ‘Health Technology Company of the Year’ category. The awards aim to recognise innovation in the independent healthcare sector and the judges look for those who have made an outstanding contribution to healthcare in 2017. The results will be announced at Grosvenor House Hotel on 13th June.
Click here to read more.
MCO Awarded Phase 2 Funding in NHS Scotland “Cancer Innovation Challenge”, February 2018
MCO are delighted to announce that we have been awarded second phase funding from the Cancer Innovation Challenge (CIC). The CIC is “a project funded by the Scottish Funding Council (SFC) to encourage Innovation Centres in Scotland to work in partnership to help Scotland become a world leading carer for people with cancer.”
To read the CIC Phase 2 press release please click here.
MCO have already started configuring the system, based on requirements and designs developed in phase 1, and are about to start collecting patient reported outcomes data for patients with haematological cancer at NHS Ayrshire and Arran. MCO will incorporate guidance from Macmillan Cancer Support and make the system interoperable with Orion Healthcare, an established clinical portal in Scotland.
The news featured in the national newspaper of Scotland, the Scotsman. Click here to read the article.
MCO client Spire Healthcare “lead the way on collecting private healthcare outcomes data”, February 2018
The Private Healthcare Information Network (PHIN) have for the first time released information about which private healthcare providers are making the best progress towards the aim of collecting and submitting comprehensive outcomes data for publication.
MCO have worked with Spire Healthcare to implement an innovative digital outcomes programme where others in the sector have opted for traditional pen-and-paper approaches to data collection. We are delighted therefore that they, and in particular Spire Leicester Hospital, have been singled out by PHIN as leading the way in the whole private sector in the UK on this essential initiative that will bring much needed transparency on quality to private healthcare.
As well as meeting their requirements for PHIN, MCO gives patients and clinicians of Spire Healthcare visibility of outcomes data in real-time to support individual treatment choices. Future releases by PHIN will see greater granularity in the data, in time showing variation in average health gain for treatments of different conditions, in different hospitals and by different clinicians.
Click here to read the PHIN press release.
MCO exhibit at the 4th Annual Future of Healthcare Investor Forum, January 2018
On the 25th January 2018 MCO were invited to showcase at The London Stock Exchange 4th Annual Future of Healthcare Investor Forum. Hosted by leading industry experts, the forum focused attention on the direction of leading technologies and investments for the future in healthcare.
This was the first year in which keynote presentations tackled innovation issues regarding digital health. MCO were delighted to be selected as one of the five digital health SME’s invited to exhibit at the forum.
Click here to read more.
Developments in PROMs for Mental Health patients, January 2018
In a new paper in the British Journal of Psychiatry, Keetharuth and colleagues have tested the benefits of using the Recovering Quality of Life (ReQOL) PROM, for the first time aiming to address the challenge of systematically capturing a succinct, valid and reliable measure but that is broad enough to be used across services and patient groups and goes further than just facilitating diagnosis. The measure is determined to properly capture and differentiate patients and has generated enthusiasm with the NHS England National Medical Director commenting as a result, “Is this  the year the mental health world cracks the data barrier? - routine PROMs, PREMs [are] the only sustainable way to make progress and gain support.”
A discussion of the paper on the respected “The Mental Elf” blog notes that "PROMs have been promoted for some time, but ...challenge of widespread implementation across a larger healthcare organisation and system, with ‘real-time’ digital usage and multi-level feedback and analysis for service users, clinicians, teams, and services – a problem as yet generally not cracked.”
MCO are working to leverage our technology to help address this significant need in an important disease area.
Click here to read the blog that discussed the developments.
Forbes identify PROMs as one of "7 Key Cancer Trends for 2018”, January 2018
To mark the New Year, Forbes Magazine has published a list of major trends that they expect to affect the lives of patients living with cancer in 2018. At number 6 is the widespread adoption of patient-reported outcomes: “What patients feel matters… As patients and doctors weight treatments that might improve quality-of-life, without necessarily improving survival, then PROs become more relevant."
We agree but would go further to cite the research from 2017 - see here - that also demonstrated that the use of digital patient-reported outcome measurement could help hospitals and doctors manage patients better and actually improve survival by up to 5 months.
Click here to read the article.
Healthcare Digital - Understand Outcomes to Care About Patients, December 2017
Healthcare.Digital invited MCO to write an article on the MCO approach and the benefits of digital outcomes measurement, including our work in the UK private sector and more recently, oncology, following the publication of the survival benefit that can be conferred for patients with advanced cancer - see here - , and how digital outcomes measurement can deliver a higher quality care to a patient at a greater value to the healthcare system as a whole.
Click here to read more.
Research: Outcomes Data Demonstrates That Common Shoulder Surgery is Ineffective, November 2017
A UK randomised controlled trial involving 313 patients, 51 surgeons and 32 hospitals used post-treatment Patient Reported Outcome Measures (PROMs) data collected at six and twelve months to demonstrate that a common surgical treatment of shoulder pain (arthroscopic sub-acromial decompression) is no more effective than not operating on these patients.
This surgery is commonly performed in the UK and this study shows that simply by measuring outcomes data provides essential new information about the effectiveness of treatments. Routinely collected outcomes data has the opportunity to improve care for all patients while reducing the significant costs associated with providing ineffective treatments.
Click here to see the research.
ICHOM Conference, Washington DC, 25th October 2017
My Clinical Outcomes had the privilege of attending and exhibiting at the 5th annual ICHOM conference on the 25-26th October in Washington DC. The conference, attended by health system leaders from around the world, centred on enabling and accelerating the process towards value based healthcare, including focussing attention on “the patients view”, “analytical potential” and the “future of outcomes measurement". MCO are a technology affiliate of ICHOM and from our stand we shared our experience of implementing electronic outcomes measurement programmes in the UK NHS and private sectors with scores of delegates over the two days.
The London Clinic, October 2017
We are proud to announce that, starting immediately, The London Clinic have selected MCO to provide outcomes measurement and analytics, as well as submission of anonymised data for publication through PHIN. Opened in 1932 and situated in the heart of London’s medical community, The London Clinic is one of the UK’s largest private hospitals. MCO look forward to working closely with The London Clinic team to help them continue to provide the highest quality, personalised healthcare.
MCO present on Clinical Outcomes in Cancer at Annual Clinical Conference, 7th October 2017
GenesisCare is the largest provider of cancer services in Australia and runs cancer treatment centres in the UK and Spain. The annual UK Clinical Conference brought together local and international speakers to discuss new innovations, cross-industry collaboration, best practice protocols, outcomes and the delivery of an exemplary clinician and patient experience. Our CEO, Dr Tim Williams, attended to discuss recent advances in outcomes measurement in oncology as part of the Empowering through Collaboration and Innovation Session.
Click here for more information.
MCO nominated for the 'Innovation in Technology' LaingBuisson Award, 15th September 2017
MCO are thrilled to be nominated in the Innovation in Technology award category at this year's Laing Buisson Awards. The awards recognise and celebrate industry excellence and innovative services in the public, private and third sectors. This year's awards will be taking place at the Park Plaza Westminster Bridge Hotel in London on 15th November.
MCO announced as part of Digital Health London Accelerator, 7th September 2017
MCO have been selected to join the second Digital Health London accelerator programme cohort of digital health companies. Announced at a launch event at The Oval cricket ground in London on 7th September. Digital Health London is a collaboration between the three London Academic Health Science Networks (AHSNs): Imperial College Health Partners, UCLPartners, the Health Innovation Network, and MedCity, with support from NHS England and the Mayor’s Office. The Accelerator programme, which will last for one year, aims to speed up the adoption of technology across London’s NHS.
Please watch the video below to see a short presentation given by our COO Sally Smith introducing MCO at the launch event.
Click here for more information on the launch event, the Accelerator programme and to see the companies involved.
MCO receive Scottish Funding Council "Cancer Innovation Challenge”, 5th September 2017
MCO are among five companies to receive phase one funding from the Scottish Funding Council "Cancer Innovation Challenge” that is seeking innovative technology for measuring and integrating PROMs to improve cancer care in Scotland. Winners of the funding were announced in Edinburgh on 5th September. The initial tranche of funding is to undertake a three month feasibility study MCO in addressing the challenge: "New approaches to record and integrate cancer PROMs and PREMs”. At the end of three months we will have the opportunity to bid for a further £100k to take the project onwards.
For more information please click here.
MCO to present at Laing Buisson Private Acute Healthcare Conference, 12th October 2017
Laing Buisson’s annual conference for the private acute hospital sector will be at the Royal Society of Medicine in London and examines opportunities for growth in the sector, as well as underlying trends, including around outcomes-based commissioning and changes in technology. Tim will join Greg Swarbrick, Head of Healthcare Outcomes at BUPA and Matt James, CEO of PHIN, in a session on “Outcomes" and give MCO’s perspectives on the questions: “What do we really mean? And how do we get there?”, including an update one year on from implementation of MCO across Spire Healthcare.
Click here for more information on the event and to register to attend.
Research: Remote PROMs Improve Survival in Cancer Patients, June 2017
A team from Memorial Sloan Kettering Cancer Centre presented a randomised controlled trial that showed a median increase of 5 months survival for patients with advanced cancer who were asked to remotely track their outcomes using a digital platform like 'My Clinical Outcomes'. By comparison, only one of the seven new and very expensive drugs approved for use for advanced cancer patients in the US in 2016 had a greater impact on survival. Potential mechanisms included enabling earlier responsiveness to patient symptoms preventing later adverse consequences and patients being able to tolerate chemotherapy longer than usual. The implication is clear, however, that remote outcomes monitoring should now be a routine part of high quality cancer care.
Global Healthcare Leaders Survey: "Industry is being transformed by value-based care”, May 2017
The global investment bank that operates in 27 countries conducted 300 interviews with senior hospital and healthcare industry executives in US and Europe. The results “found surprisingly strong sentiment that the industry will be transformed over the next five to ten years by the development of new pricing models broadly known as value-based care, which will displace the traditional fee-for-service model. Overall, the responses indicated that value-based care may have even more of an impact on the industry than will scientific breakthroughs.”
Click here to read more details about the research.
World Economic Forum publishes first update 'Value in Healthcare' report, April 2017
The World Economic Forum, in collaboration with The Boston Consulting Group (BCG), launched the Value in Healthcare project in July 2016 to stimulate a shift from fee-for-service to value-based healthcare that delivers health outcomes that matter to patients. This report from year one of the project identifies key enablers for the transformation that include the adoption of health informatics tools to facilitate the easy collection, analysis and sharing of outcomes data. It also identifies ICHOM as the international standard for outcomes measurement across disease categories.
ISO/IEC 27001 Information Management Security Certification
We are proud to announce that the British Standard Institution (BSI) has issued MCO with a certificate of ISO/IEC 27001 compliance (certificate number IS 666214). A robust external audit of all legal, physical and technical controls, policies and procedures involved in our information risk management processes concluded that MCO "operates an Information Security Management System which complies with the requirements of ISO/IEC 27001 for the provision of patient outcome measures". This accreditation provides our clients with important further reassurance and safeguards about our ongoing commitment to information and data security.
Patient Reported Outcome Measures: A Stethoscope for the Patient History, Feb 2017
A team from Harvard Medical School and Massachusetts General Hospital highlight the clinical utility of systematic PROMs measurement in surgical patients and the opportunity that digital tools can do this by enhancing and not disrupting clinical workflows. They conclude: "Ultimately, if physicians and health care systems embrace the opportunity that PROMs present, the dual goals of value-based and patient-centered care can be achieved."
Click here to read the article.
MCO nominated for HealthInvestor magazine's 'IT Innovator of the Year' award, February 2017
MCO has been shortlisted as a technology finalist of the 2017 HealthInvestor Awards, recognising achievement in the business of healthcare. Winners of the 'IT innovator of the Year' category will be announced during the awards dinner on 1 June at the Grosvenor House Hotel in London.
OECD & ICHOM to Collaborate on International Comparison of Patient-Reported Outcomes, January 2017
The Organisation for Economic Cooperation and Development (OECD) has, on behalf of its 35 member countries, begun a project to understand how to better collect and report internationally comparative outcomes data that represents health system performance based not on inputs and activities but on the outcomes of care from the patient's perspective. The project includes a commitment to work with ICHOM, among other organisations such as the WHO and Commonwealth Fund, to extend and deepen the benchmarking of patient-reported performance indicators across the 35 member countries.
The data challenge: How and why do we measure patient outcomes? London, December 2016
The Science|Business event involved experts from across Europe who debated and discussed the challenges in analysing and acting on data concerning patient outcomes. My Clinical Outcomes COO Sally Smith highlighted the importance of using digital platforms for real-time data analysis and to engage patients in the process of outcomes collection.
National PROMs Summit
London, December 2016
The 2016 conference covered domestic and global developments in PROMs and their utility in clinical practice. Partnering with iWantGreatCare for the day, MCO exhibited at the event and joined the discussion as an expert in digital PROMs implementation and collection.
European Health Forum Gastein: Demographics and Diversity in Europe - New Solutions for Health, 28-30 September 2016
Dr Tim Williams recently took part in the annual European Health Forum, Gastein. The AppGastein2016 mHealth focussed on the future of health technology applications in supporting healthcare delivery across European health systems. Download slides from this panel session and others on the EHFG website here.
"mHealth lessons to be learned" panel
NHS England Health and Care Innovation Expo Manchester, 2016
On the 7th-8th September My Clinical Outcomes were in Manchester for NHS England’s Health and Care Innovation Expo 2016. It was great to meet and discuss with other innovators in the health sector the importance of technology for the collection and measurement of outcomes data from the patient's perspective.
The Private Healthcare Summit
The Kings Fund, Cavendish Square, June 2016
Tim Williams was invited to speak at The Private Healthcare Summit 2016 on June 21st. This year's summit focussed on ‘Revitalising private healthcare for the 21st century.’ Tim spoke about leveraging digital technology to make patient-reported outcomes measurement useful.
Spire Healthcare, April 2016
Spire Healthcare have now engaged My Clinical Outcomes as part of their ongoing commitment to transparency and quality and as part of the new requirement to collect outcomes data on private patients for submission to the Private Healthcare Information Network (PHIN). MCO is now being rolled out across all 39 of their UK facilities. MCO are especially pleased to have been chosen by Spire Healthcare because of their historical commitment to evidencing the high quality of their services having been the first private hospital provider group in the UK to start to publish outcomes data publically through their website.
ICHOM Conference, University of London, May 2016
My Clinical Outcomes had the pleasure of attending the 4th annual ICHOM conference on May 16-17 at University College London! It was the first time that the conference was held outside of Boston, USA and was their largest conference to date. This year’s conference focussed on the “why” and “how” of outcomes measurement. MCO are a certified technology supplier to ICHOM and shared our experiences of implementing the outcomes programmes in the UK with NHS and private providers.
At this years conference ICHOM launched a new supplier directory, called the TechHub.
Click here to read reviews of MCO on ICHOM's TechHub
Future Health Insights: Conference and Panel Discussion, The Hospital Club, Covent Garden, 3rd February 2016
This event on 'Advancing mHealth: Can the smartphone pioneer a new self-care agenda?' brought together two panels to discuss the role of the smartphone in future healthcare delivery. Tim joined a panel discussing current gaps in the health app market. The panel acknowledged that much of the hype around health apps remains focused on fitness trackers with limited clinical utility, but that the increasing digitisation of health systems in general as well a push from patients to be helped to manage their care on their devices is creating opportunities for developers of clinically focused apps.
Hospital of St. John and St. Elizabeth, December 2015
We are delighted to announce that the Hospital of St. John and St. Elizabeth has chosen My Clinical Outcomes to help them collect outcomes data for submission and publication through PHIN. Based in North London, the Hospital of St. John & St. Elizabeth is one of the largest independent hospitals in the UK. MCO is being implemented for private patients undergoing each of eight procedures, including hip and knee replacement, shoulder surgery, cataract surgery, groin hernia repair, trans-urethral resection of the prostate and nasal septoplasty. Data for submission to PHIN will include a condition specific and generic well-being measure collected pre-operatively and once post-operatively for each. Patients will then have the option to collect ongoing data to be able to track their progress over time.
The Health Foundation Retreat Surrey, UK, 10th-11th December 2015
Our CEO was recently invited to take part in a retreat held by The Health Foundation, 'Measuring outcomes that matter to patients: what they are, why they matter and how we might measure them.' During the two day event the group, which contained academics, clinicians and experts with experience in developing outcomes tools, standards and programmes, as well as patient leaders, explored the relationship between and role and use of person-centred outcomes (PCOMs) and more robust standardised measures (PROMS) and the roles and merits of each in performance management and quality improvement.
Health Datapalooza Conference Washington DC, June 2015
MCO has joined a trade mission organised by the UK Department of Trade & Industry and NHS England to Health Datapalooza, the gathering of top international thought leaders in health data from across healthcare, technology, government and academia. As well as the mission itself, which provides an invaluable opportunity to discuss the MCO approach with invited guests of the British Embassy in Washington, MCO is appearing three times during the conference itself:
- App Expo Live Demo, 1st June 1430 - live demo from conference stage
- Patient Reported Outcomes as Quality Indicators in the US & UK: Issues & Opportunities: 1st June 1520 - panel discussion hosted by US Department of Health & Human Services & NHS England on the international collaboration to analyse available outcomes data
- App Demo Booth, 2nd June 1500 - interactive hands-on demo session
Private Healthcare Information Network Accreditation, Spring 2015
In Spring 2015 MCO was awarded PHIN accredited supplier status. to help UK private hospitals meet the requirements set by the Competition & Markets Authority to collect and publish outcomes data.
ICHOM Conference, Harvard Business School, November 2014
After the 2nd Annual ICHOM Conference last year, our CEO, Dr. Tim Williams will be attending again this year, but this time representing MCO as a Certified Supplier to ICHOM. Tim is taking part in a lunchtime breakout panel session on implementation and IT solutions for the collection of ICHOM Standard Sets. This year's conference also sees the launch of 8 more outcome sets, Advanced Prostate Cancer, Cleft Lip & Palate, Depression & Anxiety, Hip and Knee Osteoarthritis, Lung Cancer, Macular Degeneration, Parkinson's Disease, and Stroke which will be working with ICHOM to incorporate into MCO very soon following their release.
MCO achieves ICHOM Certified Supplier status, September 2014
We are delighted to announce that following our efforts to develop MCO to deploy the initial ICHOM outcome sets, including Low Back Pain and Parkinson's Disease, My Clinical Outcomes has now been formally accredited as an ICHOM Certified Supplier.We very much look forward to continuing to work with ICHOM, and healthcare providers around the world, to incorporate and deploy the International Standards Outcome Sets for new conditions as they are developed.
New partner, Spring Active, start Autumn 2014
Spring Active are the only UK based provider of vertically integrated care pathways that follow UK National Institute for Health and Care Excellence (NICE) guidelines for self-management through to high intensity Combined Physical and Psychological programmes.
In early 2014, Spring Active approached My Clinical Outcomes to implement the ICHOM Low Back Pain Standard Set alongside other measures they were already collecting using pen-and-paper methods. MCO have worked alongside Spring Active to integrate and deploy the set as described, including building functionality to integrate the Euroqol EQ5D measure according to the specification of ICHOM and in-line with the licensing requirements of Euroqol.
Peter Dines, Chief Executive of Spring Active said, "We are delighted to partner with My Clinical Outcomes to allow our patients to monitor their own progess online before, during and after treatment. We have a vision to collect and publish the largest cohort of back pain outcomes data in the UK and utilising the ICHOM data set we will be able to compare ourselves to our international peers. The My Clinical Outcomes team share our passions for collecting outcomes data and we have been delighted with our experience of working with them to date."
Health Datapalooza, June 2014
Health Datapalooza is a US national health information technology conference, help annually in Washington DC, which focuses on, "liberating health data, and bringing together the companies, startups, academics, government agencies, and individuals with the newest and most innovative and effective uses of heath data to improve patient outcomes". Tim was invited by US Ministry of Health's National Coordinator of Health IT to take part in a panel discussion in the General Track on the Tuesday, co-hosted with NHS England, on "Accelerating Widespread Collection and Use of Patient Reported Outcomes in Electronic Technology in the United States & United Kingdom" and took part via a live weblink.
The panel brought together US patient reported outcomes systems suppliers with academics and clinical registry experts interested in furthering UK and US collaboration in the area. As well as being an excellent opportunity to present and discuss our experiences in the UK, the session demonstrated that many of the challenges of implementation, engaging patients, making systems clinical useful and useable, as well as how data should best be analysed, insight communicated and advancements in practices made as a result were common to all and it therefore makes great sense to work together to share understanding.
Health 2.0 London, April 2014
Part of the international Health 2.0 movement, this London community is for anyone - technology enthusiasts, developers, students, physicians, nurses, pharmacists, patients, designers, social workers and doctors - interested in innovation in the delivery of healthcare and health related technology.
Tim presented at the session asking the question, "Does giving patients access to their own data actually increase engagement and improve outcomes?". Other speakers at the event were Fiona McKenzie, patient and Patient Insight & Involvement Lead at UCL Partners, Sam Meikle, Director at London Connect and Alex Tarling, a usability and user experience consultant. Time started by acknowledging that we are still in the very early days of being able to answer this question, but that being more transparent with patients about their own health data as actually measuring the clinical outcomes that matter to them resulting from all aspects of care were essential first steps.
See the slides from Tim's talk here.
OPM Patient Engagement Seminar, 27th March 2014
OPM is an independent research organisation that works with leaders, policymakers, regulators, commissioners and providers - as well as service users and communities - to ensure that services are designed and implemented efficiently, effectively and in the public interest.
Tim Williams was a panelist at the recent Breakfast Seminar 'Realising the power of patients to product tangible and radical reforms - Moving from the possible to the essential in the new NHS'. He discussed his experiences of working with doctors and health managers and commissioners to shape My Clinical Outcomes to suit local needs and to engage patients with long term conditions to monitor their own health outcomes.
Zimmer pilot to support UK launch of Persona, February 2014
The leading orthopaedic device manufacturer is launching their new Personalised Knee System in the UK at seven NHS hospital sites from Spring 2014. My Clinical Outcomes is delighted to have been chosen to provide a mechanism for real-time monitoring of patients' clinical outcomes in the post-operative period.
This will give patients and their orthopaedic surgeon understanding of the benefits of surgery, as well as to inform the need for face-to-face follow-up attendances. Training of Zimmer representatives was conducted on 26th February prior to expected roll-out between March and May.
Health 2.0 Europe Conference, London, 17th - 19th November 2013
We are thrilled to be part of this fast-paced extravaganza of all things digital health and were on stage demonstrating during the "Improving and Enriching the Patient-Provider Relationship" session. The conference brought together innovative health technology companies, large corporate with an interest in digital health, and investors from around the world to showcase the latest news and developments.