ISO/IEC 27001 Information Management Security Certification
We are proud to announce that the British Standard Institution (BSI) has issued MCO with a certificate of ISO/IEC 27001 compliance (certificate number IS 666214). A robust external audit of all legal, physical and technical controls, policies and procedures involved in our information risk management processes concluded that MCO "operates an Information Security Management System which complies with the requirements of ISO/IEC 27001 for the provision of patient outcome measures". This accreditation provides our clients with important further reassurance and safeguards about our ongoing commitment to information and data security.
MCO nominated for HealthInvestor magazine's 'IT Innovator of the Year' award, February 2017
MCO has been shortlisted as a technology finalist of the 2017 HealthInvestor Awards, recognising achievement in the business of healthcare. Winners of the 'IT innovator of the Year' category will be announced during the awards dinner on 1 June at the Grosvenor House Hotel in London.
The data challenge: How and why do we measure patient outcomes? London, December 2016
The Science|Business event involved experts from across Europe who debated and discussed the challenges in analysing and acting on data concerning patient outcomes. My Clinical Outcomes COO Sally Smith highlighted the importance of using digital platforms for real-time data analysis and to engage patients in the process of outcomes collection.
National PROMs Summit
London, December 2016
The 2016 conference covered domestic and global developments in PROMs and their utility in clinical practice. Partnering with iWantGreatCare for the day, MCO exhibited at the event and joined the discussion as an expert in digital PROMs implementation and collection.
European Health Forum Gastein: Demographics and Diversity in Europe - New Solutions for Health, 28-30 September 2016
Dr Tim Williams recently took part in the annual European Health Forum, Gastein. The AppGastein2016 mHealth focussed on the future of health technology applications in supporting healthcare delivery across European health systems. Download slides from this panel session and others on the EHFG website here.
NHS England Health and Care Innovation Expo
On the 7th-8th September My Clinical Outcomes were in Manchester for NHS England’s Health and Care Innovation Expo 2016. It was great to meet and discuss with other innovators in the health sector the importance of technology for the collection and measurement of outcomes data from the patient's perspective.
The Private Healthcare Summit
The Kings Fund, Cavendish Square, June 2016
Tim Williams was invited to speak at The Private Healthcare Summit 2016 on June 21st. This year's summit focussed on ‘Revitalising private healthcare for the 21st century.’ Tim spoke about leveraging digital technology to make patient-reported outcomes measurement useful.
Spire Healthcare, April 2016
Spire Healthcare have now engaged My Clinical Outcomes as part of their ongoing commitment to transparency and quality and as part of the new requirement to collect outcomes data on private patients for submission to the Private Healthcare Information Network (PHIN). MCO is now being rolled out across all 39 of their UK facilities. MCO are especially pleased to have been chosen by Spire Healthcare because of their historical commitment to evidencing the high quality of their services having been the first private hospital provider group in the UK to start to publish outcomes data publically through their website.
ICHOM Conference, University of London
My Clinical Outcomes had the pleasure of attending the 4th annual ICHOM conference on May 16-17 at University College London! It was the first time that the conference was held outside of Boston, USA and was their largest conference to date. This year’s conference focussed on the “why” and “how” of outcomes measurement. MCO are a certified technology supplier to ICHOM and shared our experiences of implementing the outcomes programmes in the UK with NHS and private providers.
At this years conference ICHOM launched a new supplier directory, called the TechHub.
Future Health Insights: Conference and Panel Discussion, The Hospital Club, Covent Garden, 3rd February 2016
This event on ‘Advancing mHealth: Can the smartphone pioneer a new self-care agenda?’ brought together two panels to discuss the role of the smartphone in future healthcare delivery. Tim joined a panel discussing current gaps in the health app market. The panel acknowledged that much of the hype around health apps remains focused on fitness trackers with limited clinical utility, but that the increasing digitisation of health systems in general as well a push from patients to be helped to manage their care on their devices is creating opportunities for developers of clinically focused apps.
New Team Members, January 2016
My Clinical Outcomes welcomes three new members to the team! Jeanine Martyn joins us as Client Relationship Manager, Rob Lang as Lead Developer and Kam Banwait as Creative Developer.
See our team biographies for more info.
Hospital of St. John and St. Elizabeth, December 2015
We are delighted to announce that the Hospital of St. John and St. Elizabeth has chosen My Clinical Outcomes to help them collect outcomes data for submission and publication through PHIN. Based in North London, the Hospital of St. John & St. Elizabeth is one of the largest independent hospitals in the UK. MCO is being implemented for private patients undergoing each of eight procedures, including hip and knee replacement, shoulder surgery, cataract surgery, groin hernia repair, trans-urethral resection of the prostate and nasal septoplasty. Data for submission to PHIN will include a condition specific and generic well-being measure collected pre-operatively and once post-operatively for each. Patients will then have the option to collect ongoing data to be able to track their progress over time.
The Health Foundation Retreat Surrey, UK, 10th-11th December 2015
Our CEO was recently invited to take part in a retreat held by The Health Foundation, ‘Measuring outcomes that matter to patients: what they are, why they matter and how we might measure them.’ During the two day event the group, which contained academics, clinicians and experts with experience in developing outcomes tools, standards and programmes, as well as patient leaders, explored the relationship between and role and use of person-centred outcomes (PCOMs) and more robust standardised measures (PROMS) and the roles and merits of each in performance management and quality improvement.
Health Datapalooza Conference Washington DC, June 2015
MCO has joined a trade mission organised by the UK Department of Trade & Industry and NHS England to Health Datapalooza, the gathering of top international thought leaders in health data from across healthcare, technology, government and academia. As well as the mission itself, which provides an invaluable opportunity to discuss the MCO approach with invited guests of the British Embassy in Washington, MCO is appearing three times during the conference itself:
App Expo Live Demo, 1st June 1430 - live demo from conference stage
Patient Reported Outcomes as Quality Indicators in the US & UK: Issues & Opportunities: 1st June 1520 - panel discussion hosted by US Department of Health & Human Services & NHS England on the international collaboration to analyse available outcomes data
App Demo Booth, 2nd June 1500 - interactive hands-on demo session
Private Healthcare Information Network Accreditation, Spring 2015
In Spring 2015 MCO was awarded PHIN accredited supplier status. to help UK private hospitals meet the requirements set by the Competition & Markets Authority to collect and publish outcomes data.
ICHOM Conference, Harvard Business School, November 2014
After the 2nd Annual ICHOM Conference last year, our CEO, Dr. Tim Williams will be attending again this year, but this time representing MCO as a Certified Supplier to ICHOM. Tim is taking part in a lunchtime breakout panel session on implementation and IT solutions for the collection of ICHOM Standard Sets. This year's conference also sees the launch of 8 more outcome sets, Advanced Prostate Cancer, Cleft Lip & Palate, Depression & Anxiety, Hip and Knee Osteoarthritis, Lung Cancer, Macular Degeneration, Parkinson's Disease, and Stroke which will be working with ICHOM to incorporate into MCO very soon following their release.
New Executive Team Members, October 2014
Three new executives have joined as permanent members of the My Clinical Outcomes team. Sally Smith has a background in data analytics and technology product development and joins us as Chief Operating Officer. Justin Walters is an experience academic, consultant , entrepreneur and investor and joins as Investor and Director. Finally, Kulvinder Maingi has joined as Acting CTO. [Update April 2015: we are delighted to announce that Kulvinder has become a full time member of the MCO team as Chief Technical Officer.]
MCO achieves ICHOM Certified Supplier status, September 2014
We are delighted to announce that following our efforts to develop MCO to deploy the initial ICHOM outcome sets, including Low Back Pain and Parkinson's Disease, My Clinical Outcomes has now been formally accredited as an ICHOM Certified Supplier.We very much look forward to continuing to work with ICHOM, and healthcare providers around the world, to incorporate and deploy the International Standards Outcome Sets for new conditions as they are developed.
New partner, Spring Active, start Autumn 2014
Spring Active are the only UK based provider of vertically integrated care pathways that follow UK National Institute for Health and Care Excellence (NICE) guidelines for self-management through to high intensity Combined Physical and Psychological programmes.
In early 2014, Spring Active approached My Clinical Outcomes to implement the ICHOM Low Back Pain Standard Set alongside other measures they were already collecting using pen-and-paper methods. MCO have worked alongside Spring Active to integrate and deploy the set as described, including building functionality to integrate the Euroqol EQ5D measure according to the specification of ICHOM and in-line with the licensing requirements of Euroqol.
Peter Dines, Chief Executive of Spring Active said, "We are delighted to partner with My Clinical Outcomes to allow our patients to monitor their own progess online before, during and after treatment. We have a vision to collect and publish the largest cohort of back pain outcomes data in the UK and utilising the ICHOM data set we will be able to compare ourselves to our international peers. The My Clinical Outcomes team share our passions for collecting outcomes data and we have been delighted with our experience of working with them to date."
Health Datapalooza, June 2014
Health Datapalooza is a US national health information technology conference, help annually in Washington DC, which focuses on, "liberating health data, and bringing together the companies, startups, academics, government agencies, and individuals with the newest and most innovative and effective uses of heath data to improve patient outcomes". Tim was invited by US Ministry of Health's National Coordinator of Health IT to take part in a panel discussion in the General Track on the Tuesday, co-hosted with NHS England, on "Accelerating Widespread Collection and Use of Patient Reported Outcomes in Electronic Technology in the United States & United Kingdom" and took part via a live weblink.
The panel brought together US patient reported outcomes systems suppliers with academics and clinical registry experts interested in furthering UK and US collaboration in the area. As well as being an excellent opportunity to present and discuss our experiences in the UK, the session demonstrated that many of the challenges of implementation, engaging patients, making systems clinical useful and useable, as well as how data should best be analysed, insight communicated and advancements in practices made as a result were common to all and it therefore makes great sense to work together to share understanding.
Health 2.0 London, April 2014
Part of the international Health 2.0 movement, this London community is for anyone - technology enthusiasts, developers, students, physicians, nurses, pharmacists, patients, designers, social workers and doctors - interested in innovation in the delivery of healthcare and health related technology.
Tim presented at the session asking the question, "Does giving patients access to their own data actually increase engagement and improve outcomes?". Other speakers at the event were Fiona McKenzie, patient and Patient Insight & Involvement Lead at UCL Partners, Sam Meikle, Director at London Connect and Alex Tarling, a usability and user experience consultant. Time started by acknowledging that we are still in the very early days of being able to answer this question, but that being more transparent with patients about their own health data as actually measuring the clinical outcomes that matter to them resulting from all aspects of care were essential first steps.
See the slides from Tim's talk here.
OPM Patient Engagement Seminar, 27th March 2014
OPM is an independent research organisation that works with leaders, policymakers, regulators, commissioners and providers - as well as service users and communities - to ensure that services are designed and implemented efficiently, effectively and in the public interest.
Tim Williams was a panelist at the recent Breakfast Seminar 'Realising the power of patients to product tangible and radical reforms - Moving from the possible to the essential in the new NHS'. He discussed his experiences of working with doctors and health managers and commissioners to shape My Clinical Outcomes to suit local needs and to engage patients with long term conditions to monitor their own health outcomes.
Zimmer pilot to support UK launch of Persona, February 2014
The leading orthopaedic device manufacturer is launching their new Personalised Knee System in the UK at seven NHS hospital sites from Spring 2014. My Clinical Outcomes is delighted to have been chosen to provide a mechanism for real-time monitoring of patients' clinical outcomes in the post-operative period.
This will give patients and their orthopaedic surgeon understanding of the benefits of surgery, as well as to inform the need for face-to-face follow-up attendances. Training of Zimmer representatives was conducted on 26th February prior to expected roll-out between March and May.
Health 2.0 Europe Conference, London, 17th - 19th November 2013
We are thrilled to be part of this fast-paced extravaganza of all things digital health and were on stage demonstrating during the "Improving and Enriching the Patient-Provider Relationship" session. The conference brought together innovative health technology companies, large corporate with an interest in digital health, and investors from around the world to showcase the latest news and developments.