The Next Chapter: My Clinical Outcomes Joins Mayden
9th November 2026
A Note from Dr Tim Williams, Founder & CEO
When we founded My Clinical Outcomes in 2011, our goal was simple yet ambitious: give patients an active voice in their recovery and equip clinical teams with the longitudinal data needed to deliver truly personalised, value-based care.
Over the past decade, that vision has become a reality across more than 200 hospitals, supporting 3,000 clinicians and over 180,000 patients across the NHS and independent healthcare sectors.
Today marks a proud new milestone on that journey. We are excited to share that My Clinical Outcomes has joined Mayden, a fellow UK healthcare technology leader recognised for transforming digital care and clinical workflow management.
Aligning for greater clinical impact
Mayden shares our foundational ethos: building intuitive, secure digital tools that reduce administrative overhead while keeping patient outcomes at the centre of care delivery.
By uniting MCO’s established PROMs and PREMs expertise in oncology, surgery, and specialised outpatient pathways with Mayden’s scalable digital infrastructure, case management, AI and healthcare workflows, we are creating a powerhouse for preventative, data-driven healthcare across primary, community, secondary care and public health.
What does this means for our clients, clinicians, and patients?
● Continuity of Service: The MCO platform, our existing contracts, support teams, and day-to-day operations remain fully in place. You will continue working with the same dedicated team you rely on.
● Long-Term Innovation: Teaming up with Mayden provides the scale, resource, and combined expertise to broaden our footprint across both NHS trusts and independent sector providers.
“We are delighted to welcome the MCO team to Mayden. MCO brings an industry-leading PROMs and PREMs platform to our portfolio, alongside a wealth of expertise in value-based healthcare. Healthcare providers need robust, real-time data to demonstrate the effectiveness of their treatments, and MCO provides exactly that - automating outcomes collection so clinical teams can make informed, highly personalised decisions for every patient. Bringing the MCO team and technology onboard broadens Mayden’s reach into surgical, cancer, and private healthcare, so that we can bring our solutions to even more clinicians and patients”
“Joining Mayden is a significant milestone for My Clinical Outcomes. When we founded MCO in 2011, our objective was to give patients a voice in their ongoing treatment and give doctors the longitudinal data required to track quality of life. Over the last decade, MCO has proven that the systematic collection of PROMs and PREMs helps hospitals intervene earlier and reduce unplanned admissions.”
About Mayden
Mayden is the go to partner for digital transformation, helping health and care services to improve outcomes for services, professionals and the people they serve.
Mayden specialises in technology that streamlines workflows, improves data quality, and reduces administrative burden. Mayden provides secure solutions ranging from electronic patient records (EPRs) and case management systems, through to patient engagement platforms (PEPs), ambient voice technology (AVT) and AI-enabled workflows. Every Mayden solution is designed collaboratively, ensuring interoperable software that meets the real world needs of users.
About My Clinical Outcomes
Founded in 2011 by NHS doctors, My Clinical Outcomes (MCO) was created to automate the collection and analysis of Patient Reported Outcomes Measures (PROMs) and Patient Reported Experience Measures (PREMs) in routine clinical practice. Led by Dr Tim Williams and Sally Damms, MCO's mission is to support value-based healthcare by making it easy for patients to record assessments remotely and for clinicians to access real-time data to inform clinical reviews. Used by over 200 hospitals, 3,000 clinicians, and 180,000 patients, MCO works closely with NHS Trusts and leading private providers including Spire Healthcare, Circle Health Group, and HCA Healthcare UK. The platform is built to align with UK NHS and private healthcare PROMs and PREMs reporting standards as well as those set by the International Consortium for Health Outcomes Measurement (ICHOM) and helps healthcare organisations reduce unplanned care, take out costs, and deliver patient-centred, high-value care.
To read the full joint announcement and statement from Mayden CEO Reece Donovan, visit Mayden’s website.